Search results for "Service level"
showing 10 items of 33 documents
Does higher technical efficiency induce a higher service level? A paradox association in the context of port operations
2020
Abstract Researchers and practitioners are benchmarking technical efficiency of ports and exploring the drivers of high efficiency. Paradoxically, this study argues that high technical efficiency (TE = 1) is not always essential, but an optimal level needs to be achieved while balancing the port service level. This study applies data envelopment analysis (DEA) and free disposal hull (FDH) methods to perform efficiency rankings of 38 container terminals from 17 different ports in 12 Asian countries. Four terminals are technically efficient (TE = 1) in all frontier approaches, thereof one Bangladeshi, one Chinese, one Indian and one Vietnamese. Furthermore, this study presents a case study co…
The last-mile vehicle routing problem with delivery options
2021
AbstractThe ongoing rise in e-commerce comes along with an increasing number of first-time delivery failures due to the absence of the customer at the delivery location. Failed deliveries result in rework which in turn has a large impact on the carriers’ delivery cost. In the classical vehicle routing problem (VRP) with time windows, each customer request has only one location and one time window describing where and when shipments need to be delivered. In contrast, we introduce and analyze the vehicle routing problem with delivery options (VRPDO), in which some requests can be shipped to alternative locations with possibly different time windows. Furthermore, customers may prefer some deli…
FederatedCloudSim
2014
Recent developments show that the standardization of cloud service descriptions and exchange leads the way for the rise of cloud federations. In these federations CSPs (cloud service providers) can use resources of other CSPs in the case of a lack of local resources or they can add remote services to their catalogue. Cloud federations again demand for cloud brokers which offer the resources and services of different CSPs transparently to the users. Research of cloud federations in the real world is very complex and expensive as distributed hard- and software scenarios are needed. Therefore we present FederatedCloudSim, a very flexible cloud simulation framework that can be used to simulate …
Autonomic Brokerage Service for an End-to-End Cloud Networking Service Level Agreement
2014
8 pages; International audience; Today, cloud networking which is the ability to connect the user with his cloud services and to interconnect these services within an inter-cloud approach, is one of the recent research areas in the cloud computing research communities. The main drawback of cloud networking consists in the lack of Quality of Service (QoS) assurance and management in conformance with a corresponding Service Level Agreement (SLA). In this paper, we propose a framework for self-establishing an end-to-end service level agreement between a Cloud Service User (CSU) and multiple Cloud Service Providers (CSPs) in a cloud networking environment using brokerage service. We focus on Qo…
Evaluation of SLA-based decision strategies for VM scheduling in cloud data centers
2016
Service level agreements (SLAs) gain more and more importance in the area of cloud computing. An SLA is a contract between a customer and a cloud service provider (CSP) in which the CSP guarantees functional and non-functional quality of service parameters for cloud services. Since CSPs have to pay for the hardware used as well as penalties for violating SLAs, they are eager to fulfill these agreements while at the same time optimizing the utilization of their resources.In this paper we examine SLA-aware VM scheduling strategies for cloud data centers. The service level objectives considered are resource usage and availability. The sample resources are CPU and RAM. They can be overprovision…
Unified computing facility design based on open source software
2012
The article describes e-infrastructure development in Latvia and migration to national Cloud as regional partner facility (RPF) in European Union (EU). In Latvia many public and private Computing Clouds is in operation and problem is how to integrate these resources as one RPF and how to design one unified computing facility that is used for many different applications. The authors offer their solution at Cloud software as a Service and Hardware as a Service level which is based on usage of open source packaged bundles.
Understanding Decision Support in Large-Scale Disasters: Challenges in Humanitarian Logistics Distribution
2017
Disasters are characterized by conflicting, uncertain, or lacking data. Nevertheless, humanitarian responders need to make rapid decisions. This is particularly true for the immediate response to a sudden onset disaster. Since most humanitarian decision support systems (DSS) make important assumptions on data availability and quality that are often not fulfilled in practice, decision-makers are largely left to their experience. In this paper, we identify three major challenges for an operational DSS to support distribution planning: (i) deep uncertainty; (ii) reflecting field conditions and constraints; and (iii) rapid humanitarian logistics modeling. We review the relevant theories and pro…
Sharing economy and dynamic pricing: Is the impact of Airbnb on the hotel industry time-dependent?
2021
Abstract Prior literature has reported significant price and revenue reductions in the hotel industry due to the emergence of Airbnb. Other studies have documented that hotels' price reactions to the penetration of Airbnb depend on their service level, e.g., low/medium-end versus high end. Relying on a large sample from the Italian market, we contribute by showing that the effect of Airbnb on hotels' price decisions does not only depend on incumbents’ quality level, but also on the difference between booking and check-in time. That is, the effect of the penetration of Airbnb on hotels' dynamic price decisions varies over time depending on the core segment hotels target.
UMTS radio networks
2006
Publisher Summary This chapter reviews the contributions to the UMTS radio network planning, with the optimization being provided from COST 273 and the real-time tuning, which is related to RRM. The results on UTRAN performance evaluation by the means of simulation tools are also discussed. The UMTS planning includes processes like: the propagation and traffic models, the aspects of parameter planning, and the automatic planning algorithms. An accurate ray-tracing model integrated in a UMTS-capable planning tool allows the radio network planner to reach optimal numbers for the BS deployment and configuration while meeting the service level requirements. Ray tracing can identify the problem …
Case study: developing campus spaces through co-creation
2016
ABSTRACTHigher education institutions are designed to support their core processes – learning, teaching, research, and societal impact. In order for university facilities to support these activities, it is crucial to determine together with the users what these activities are and how they are supposed to be developed in the future. This article examines the relationship between user needs and the service level in construction projects through a case study where a university cafeteria was renovated using a participatory design (PD) method called charrette. The aim of this case study was to study the effects of collaborative ways of working when applied to a space retrofit project, and how th…